Shipping policy
Thank you for shopping with Daylight Glow Co! We’re committed to providing a smooth and reliable shipping experience. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Times
Because we work with trusted global suppliers through our fulfillment partner Zendrop, shipping times may vary depending on your location:
United States: 6–15 business days
These are average shipping times. In some cases, orders may arrive sooner or take slightly longer due to customs clearance or high seasonal demand.
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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Please allow up to 5 business days for tracking information to update.
Shipping Costs
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Shipping costs are calculated at checkout and may vary depending on your location and order size.
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We occasionally offer free shipping promotions — keep an eye out!
Customs, Duties & Taxes
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We are not responsible for any customs fees, duties, or taxes that may apply in your country.
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These charges, if applicable, are the responsibility of the customer.
Delayed or Lost Packages
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While rare, delays may occur due to factors beyond our control (customs, weather, courier issues).
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If your package is delayed or appears lost, please contact us at hello@daylightglowco.com and we will assist you.
Incorrect Address Policy
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Please ensure your shipping address is correct before placing your order.
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We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Questions?
If you have any questions about shipping or need help with your order, please reach out to us at hello@daylightglowco.com. Our team is happy to assist!